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Alvisr Return & Refund Policy

At Alvisr, we ensure you receive products in perfect condition. Since all our products are made on customer demand, we have a specific return and refund process. Please read carefully before initiating any return.

Return Eligibility

  • You can return a product within 4 calendar days of receiving it.

  • The product must be in its original condition:

    • All tags and packaging intact

    • Unused, unsoiled, unwashed, and undamaged

  • Returns are accepted only if:

    • You received a wrong product

    • The product is defective

    • The product has missing parts

Not considered as wrong/defective products:

  • Slight variations in color due to lighting, photography, or screen resolution

  • Minor imperfections such as loose threads or small marks

Return Process

  1. Contact us at return.alvisr@gmail.com to request a return with your order number.

  2. You will receive the return address to send the product.

  3. The return shipping cost is the customer’s responsibility.

Refund Policy

  • Refunds are approved only for items returned due to missing parts, wrong product, or defective items.

  • Once we receive your return package, your refund will be processed within 10 days directly to your bank account.

Contact Us

For any questions regarding returns or refunds, please contact:
Email: contact.alvisr@gmail.com

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