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Shipping & Delivery Policy – Alvisr Ecommerce Website

At Alvisr Men’s Wear, we aim to deliver your orders safely and on time. This Shipping & Delivery Policy explains how we process, handle, and deliver your products once you place an order on our ecommerce website. By shopping with us, you agree to the guidelines mentioned below.

1. Handling Time

  • All orders require 5 business days of handling time for processing, quality checks, and packaging.

  • Orders placed on weekends or public holidays will begin processing on the next business day.

2. Dispatch & Delivery Time

  • After your order is dispatched, the estimated delivery time is within 5 business days.

  • Delivery time may vary based on your location, courier availability, and external conditions such as weather or transportation delays.

3. Total Delivery Time

  • The total estimated time from placing your order to receiving the parcel is 10 business days.
    (5 business days handling + 5 business days delivery)

4. Shipping Confirmation

  • Once your order is shipped, you will receive an email or message with your tracking information.

  • Tracking updates may take up to 24–48 hours to reflect on the courier’s system.

5. Incorrect Address or Failed Delivery

  • Please ensure that the shipping address provided is complete and accurate.

  • Orders with incorrect or incomplete addresses may lead to delays or return-to-sender situations.

  • Additional charges may apply for reshipping due to incorrect information.

6. Customs Duties & International Charges

  • For international orders, Alvisr is not responsible for any customs duties, taxes, or additional charges imposed by the destination country.

  • These fees are the responsibility of the customer and must be paid directly to the customs or courier agency.

7. Delays Beyond Our Control

Shipping delays can occur due to:

  • Weather issues

  • Courier network problems

  • Natural events

  • Customs clearance

  • High-order seasons

While we always aim for timely delivery, Alvisr cannot be held liable for delays caused by external factors.

8. Lost or Damaged Packages

  • If your package is lost or severely damaged during transit, please contact us immediately.

  • We will coordinate with the courier provider and support you in resolving the issue as per their policies.

9. Contact Information

For shipping or delivery-related questions, you may contact our support team at contact.alvisr@gmail.com

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